FAQ's
Frequently Asked Questions (FAQs)
1. How can I place an order?
To place an order, please add your desired books to the cart. Once done, proceed to the checkout page. Enter all the required personal and shipping details, select your preferred shipping and payment method, and then click on Place Order.
If online payment is selected, you will be redirected to the Razorpay payment gateway. If Cash on Delivery (COD) is selected, you will be directed to the order confirmation page.
2. Do you deliver across India?
Yes, we deliver to most locations across India. Our logistics partners currently cover over 28,000 serviceable pincodes, ensuring a wide delivery network.
3. Is shipping free?
We offer free shipping on all prepaid orders above ₹799.
Orders below ₹799 or Cash on Delivery (COD) orders will incur a standard shipping fee, which may vary depending on the delivery region.
4. Are the books new?
We offer a variety of book types including new, printed, classic, and vintage editions. Titles may be available in both paperback and hardcover formats, depending on stock availability.
5. Are Books You sell original editions?
All books are of high-quality, reader-friendly formats and sourced from open-access distribution networks. They may not be affiliated with specific commercial publishers.
6. Will I receive a tracking link?
Yes. Once your order is packed, a tracking link will be sent to you automatically via email or SMS.
Further updates—such as when the package is picked up or shipped—will also be sent through these channels. For COD orders, updates may additionally be shared via WhatsApp, provided the registered mobile number is linked to an active WhatsApp account.
7. Do you offer customer support?
Yes. You can contact our support team through the following official channels:
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Instagram: @theindianbookstore.in
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WhatsApp: +91 7838933612
We aim to respond to all queries at the earliest possible.
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