Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. During peak periods such as Festival season, processing may take longer, but we will make every effort to ship your order as quickly as possible.
Delivery Time
Delivery times may vary depending on your location. Typically, orders are delivered within 3-7 business days. Please note that delays may occur due to high demand during the festive season or unforeseen circumstances like weather conditions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to track your shipment in real time.
📜 Terms & Conditions for action figures and katanas – The Indian Bookstore
Booking Amount Requirement
A minimum 20% of the total order value must be paid in advance to confirm bookings for all Manga, Anime Action Figures, Collectibles, and Articles.
Reason for Advance Payment
Since we deal with thousands of unique SKUs, it is not possible to maintain ready stock for every item.
Many customers cancel orders at the time of COD delivery, which creates unnecessary inventory and logistics issues. The advance ensures genuine orders only.
Order Confirmation
Orders are considered confirmed only after receipt of the booking amount.
The balance payment can be completed before dispatch or via Cash on Delivery (if applicable).
Cancellations & Refunds
The booking amount is non-refundable in case of cancellation by the customer.
If we are unable to fulfill your order due to stock or supplier issues, your booking amount will be 100% refunded.
Delivery Timeline
Since many items are special imports / pre-orders, delivery timelines may vary. Customers will be informed in advance.
All Katanas, Action Figures and Other Premium Collectibles are 100% authentic and quality-checked before shipping.
Customer Support
For any issues related to orders, booking amount, or delivery status, please contact us at:
📧 theindianbookstore2@gmail.com
📞 +91 9910673993